If you can’t charge your AirPods, learn what to do.
Check your connections
Make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.
If you’re using a Qi-compatible charger, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.
Charge your AirPods
Place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the cable that came with your AirPods.
If you have the Wireless Charging Case and you’re using a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn’t turn on, reposition the case. If your case still isn’t charging, try charging with the cable that came with your case.
Check the charge status
Open the case lid with your AirPods inside and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.
If you still can’t charge your AirPods, contact Apple Support.